Is it safe to transmit my credit card information online?
AdirondackGiftStore.com wants you to feel confident when placing an order. We employ the latest Secure Sockets Layer (SSL) technology. All your personal information transmitted over the Internet is encrypted.
What payment options does AdirondackGiftStore.com provides?
We accept MasterCard and Visa.
What's your sales tax policy?
All shipments to a New York addresses are subject to the applicable sales tax.
What are your shipping charges?
The shipping charges are calculated automatically by the shopping cart.
What is your return and refund policy?
Your satisfaction on every purchase is very important to us. If you are not satisfied with your purchase, you can return the item (s). You are responsible for return shipping Please send an email to customerservice@adirondackgiftstore.com so that we may expect your return. All items from the departments 'The Picnic Place,
Old Adirondack Furniture and
Rustic Accents' require an authorization because of their large size. Please email customerservice@adirondackgiftstore.com for an authorization code.
What if my shipment arrives damaged?
Claims for damaged items must be made within 5 days of receipt of the merchandise. Please email customerservice@adirondackgiftstore.com with your damage return request. Your replacement item will be shipped to you once we have received the damaged merchandise. If a refund is requested, it will be processed once we have received the product.
How long does it take to process my order?
Orders received Monday - Friday are processed within 12 hours. Order received on Saturday and Sunday will be shipped on Monday. |
