What
is Web-Based Email?
Web-Based Email is an Internet-based email system that
lets you send and receive email messages from a Web
browser. All you need to use Web-Based Email is an Internet
connection and the Internet Explorer Web browser (Internet
Explorer v5.5 or later).
How do I access
my Web-Based Email account?
You can log on to your Web-Based Email account from
your Web browser by going to the Web address for your
account. The Web address is the same as your domain
name, except you replace "www" with "email".
For example, if your Web address is "www.example.com",
your email address is "email.example.com
Does Web-Based
Email have a spell checker?
Yes. The Web-Based Email spell checker highlights any
unknown, repeated, or seemingly misspelled words. Generally,
the spell checker dictionary provides a number of alternate
suggestions. You can change the word in question, ignore
it, or add it to the dictionary.
How do I know if
my email accounts are Webmail or email?
All of our email accounts are also Web-Based Email Accounts.
To access your email account using the web-based interface
follow these instructions:
To access your Web-Based Email account and check your
email:
- From your browser window, go to your Web-Based
Email account. The URL for your Web-Based Email account
is the same as your Web address, but you replace "www"
with "email". For example: http://email.yourdomain.com,
where "yourdomain.com" is your domain.
- Type your personal email address (e.g., sales@yourdomain.com)
and password.
- Click Log In Now.
What is "spam"?
In terms of email delivery, “spam” is unsolicited
bulk email. Spam is generally considered junk email
and can be a continuing annoyance to its recipients.
It is considered poor netiquette to send spam. Because
of the rapid proliferation of increasingly innovative
spammers, advanced spam-filtering technology, such as
Spam Xploder, which is featured in all of our email
accounts, is becoming increasingly pervasive
What is "phishing"?
Phishing schemes are attempts to steal sensitive personal
information – such as passwords, credit card numbers,
social security numbers, etc. – through the distribution
of fraudulent email messages.\A phishing scheme typically
consists of an email message that appears to originate
from a trusted source, but in fact is an attempt to
obtain and exploit sensitive user information, such
as login credentials for the targeted user's online
bank account. Often, the message asks you to "update"
account information (including credit card and checking
account information, social security numbers, addresses,
and telephone numbers). Most phishing scams instruct
you to do so via a form in the body of the email. Sometimes,
you will be prompted to click a link that appears to
lead to an authorized Web site that belongs to a legitimate,
trusted company.
The idea is to make you take the bait by entering
the requested form data or clicking the link and providing
the requested data to the fraudulent party, which then
attempts to exploit the obtained information. As more
and more communication and transactions are taking place
online, phishing schemes and other attempts to steal
sensitive personal information have become increasingly
prevalent and innovative.
Phishing attacks against online consumers have become
so widespread that an estimated 57 million Americans
have received fraudulent email messages and 1.98 million
may have fallen victim to the subsequent scams, resulting
in approximately $1.2 billion in direct costs to U.S.
banks and credit card issuers.* Our advanced fraud protection
program effectively protects you from phishing schemes
by detecting and intercepting phishing attempts and
other fraudulent email messages before they reach your
inbox.
*According to a study by research firm, Gartner, Inc
Avoiding Phishing
Schemes
To steer clear of phishing schemes, be sure to follow
the advice below:
- If you get an email or pop-up message that asks
for personal or financial information, do not reply
or click the link in the message. Legitimate companies
do not ask for this information via email.
- Never disclose personal or financial information
in email. Email is not a secure method of transmitting
sensitive information.
- Review credit card and bank account statements
as soon as you receive them to determine whether any
unauthorized charges appear.
- Use anti-virus software and keep it up to date.
Some phishing email messages contain software that
can harm your computer or track your activities on
the Internet without your knowledge.
- Be cautious about opening any attachment or downloading
any files from email messages you receive, regardless
of who appears to have sent them.
- Report suspicious activity to the Federal Trade
Commission (FTC). If you believe you have been the
victim of a scam, file your complaint at www.ftc.gov.
What is email virus
protection?
All of our
personalized email address accounts include our state-of-the-art
Virus Protection system and automatically block infected
email message attachments that may damage your computer
with destructive viruses. Virus scanning occurs every
time our servers receive an incoming attachment. Virus
Protection is in place for both Webmail and POP3 email
clients so that any email messages that contain an infected
attachment are automatically blocked.
What is Mobile Mail?
Mobile Mail is an Internet-based email system that you
can access from the Web browser on a cell phone. Users
can access Mobile Mail at mobilemail.yourdomain.tld,
where "yourdomain.tld" is your domain name.
For example, if your domain is "sample.com",
the address for accessing your email through a cell
phone is "mobilemail.sample.com".
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